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  • Posted:

    7/15/2020 07:07:33

Company Details


Kofax Administrator

at Full-Time

Job Description

Kofax Administrator - In this role, the successful candidate will Support, Manage day to day
operation required by the Organization on Kofax related technologies

Job Responsibilities

  • Hands on Kofax TotalAgility, KTM, Capture, Analytics, and Kapow 
  • Implements new functionality for departments not currently utilizing Kofax. 
  • Adds new standard form types and able to test any modifications needed from IT. 
  • Creates and maintains the Benchmark feature in KTM 
  • Serves as the primary point of contact between IT and assigned functional business areas for
    routine application configuration improvement projects. 
  • Resolves complex software application issues escalated by users 
  • Ensures that accurate and effective solutions are provided to end users and that end user
    support needs are met with a consistently high quality of service. 
  • Engages appropriate IT and business resources to add, enhance, or change scripts in KTA. 
  • Identifies and recommends system efficiency updates or modifications to reduce user issues. 
  • Fully documents each issue and resolution using the incident tracking system. 
  • Apprises team, peers, and management of any additional support issues in a clear and timely
  • Documents processes and procedures for training Operations leadership team and end
  • Active participation in the operations, support and maintenance of all aspects of imaging or
    scanning practice 
  • Maintain proper requirements and defect process and procedures for the network
  • Management of the KOFAX workstations and scanners capacity 
  • Development of batch classes and delivery utilities a MUST 
  • Monitoring of scanning workflow and identify bottlenecks 
  • Monitoring of batch classes and support failed batches 
  • Coordinate efforts with support on issues 
  • Manage local data distribution with Enterprise operations 
  • Coordination of patches / upgrades for software / hardware as required 
  • Perform required scanner maintenance 
  • Coordinate Scanner support with vendor 
  • Standard imaging reports for division 
  • Communicate in writing weekly status of environment 
  • Manage of KOFAX services,(PDF, Release, OCR) and recommend changes 
  • Manage disk space requirements and scanning policy retention 
  • Maintain local required local imaging supplies 
  • Coordinate with Enterprise development team all upgrades 
  • Coordinate with Enterprise development team on all hardware and software modifications. 
  • Exposure to support process. 
  • Management consulting experience 
  • Experience on Mainframes, MQ series, Java, J2EE, Unix Scripting. 
  • Familiarity with supporting J2EE applications that use WebSphere and Apache Webserver. 
  • Providing a support in RPA platform set-up, Sizing, Infrastructure recommendation, Software
    Installation and Configuration 
  • Robot Performance Monitoring in Control Room, Provision and scheduling of bots, connect
    with IT team and business team to liaison and rectify any issues with RPA platform 
  • Work Queue and Session Management, Controlling process, Scheduler, Handover from
    Development to Production 
  • Identifying and communicating the technical infrastructure requirements. 
  • Problem solving issues that arise in day to day running of Bots and providing timely
    responses and solutions as required. 
  • Communicating with Kofax software related issues with Kofax Support. 
  • Supporting the Operational Teams during the UAT and rollout phases 


  • Certification on Kofax Products 
  • 2-5 years of demonstrated experience developing and maintaining Kofax Capture & KTA
    related solutions 
  • 2-3 years of demonstrated experience developing, training and maintaining Kofax
    KAPOW/RPA Bots 
  • Experience with document scanners, drivers, and settings
  • Experience with OCR engines, such as ABBYY, RecoStar, Nuance, Tesseract, etc. 
  • Experience with OCR, ICR, OMR, and barcodes 
  • Experience with file/image conversion tools, such as ImageMagick, GhostScript, etc. 
  • Experience with web services RESTful APIs 
  • Experience with MySQL and MS SQL 
  • Experience with LDAP and Active Directory integration 
  • Experience with Windows and Linux environments 
  • Ability to perform installation, configuration, custom scripting, custom plugin development,
    and administration with Kofax (C#) 
  • Experience with Java, HTML, JS, JQuery, XML, JDOM, HOCR 
  • Experience with document scanners, drivers, and setting 
  • Knowledge of scanning operations and workflow 
  • Knowledge of imaging software (KOFAX analytics / capture a plus) A minimum of 5 years of
    experience working with customers directly.- Strong analytical, trouble shooting and
    problem solving skills; ability to provide hands-on technical support and analysis Excellent
    interpersonal, verbal, and written communication skills Passionate about learning new

Company Details